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Fair Oaks, California Answering Service Providing Local & Nationwide Service
Our Fair Oaks Answering Service provides answering services and other call center services to the local Fair Oaks area, the nearby Sacramento area, all of California, and nationwide.
Our Fair Oaks Call Center is an excellent choice for businesses and organizations of any size, whether your business is exclusively local or national in scope.
Fair Oaks Telephone Answering Service
Give your callers exceptional customer service at a fraction of the cost of staffing your office 24/7 by using our Fair Oaks Answering Service location.
Our friendly, professional agents are available 365 days a year to answer your business calls. Fair Oaks Answering Service agents go through a rigorous training process to ensure your calls are handled with the highest level of efficiency and professionalism in the industry.
Answering Service Benefits:
Your Business Stays Open 24 Hours A Day |
Features:
24/7/365 Service |
Answering Service Options and Additional Services
Online Calendar and Appointment Setting Property Management Answering & Dispatch Service and Software |
AnsweringService-Fair-Oaks.com Specialty Answering Services
Our call center in Fair Oaks is AnswerNet’s premier location for providing virtual receptionist services for large multi-office organizations and is a leading provider of call center services for order entry, data entry and help desk services.
Virtual Receptionist Services
Our Virtual Receptionist service provides a more flexible and cost-effective way of screening, directing and handling phone calls, email and faxes than traditional 9 to 5 receptionists. Our Virtual Receptionist agents are trained to read, file and reply accurately and quickly, ensuring your messages are acknowledged, filtered and routed to the appropriate staff member or department. Agents can page/dispatch sales, service or administrative personnel as needed to escalate time sensitive phone calls or emails immediately. Use our Virtual Receptionist service as your virtual assistant or remote secretary.
Order Entry Service
AnswerNet’s Order Entry service allows your customers the flexibility to order products at their own convenience and at any time. Our agents understand the importance of handling your calls and contacts professionally and efficiently, giving you the level of service you would expect from your own staff without increasing your internal operating costs.
Online Appointment Scheduling
Online Appointment Scheduling is a web‐based application that allows you and your customers to schedule appointments from anywhere, anytime. By using AnswerNet’s value‐rich online service, you can easily set up, track, update or cancel client appointments in real time. Online Appointment Scheduling enables you to receive automatic confirmation emails with customized text and the date/time of initial appointments, changes, cancellations, reminders and confirmations.
Customer Care / Help Desk
Our staff triages each help desk call by opening a trouble ticket and reliably escalating calls to your appropriate staff member in any format you desire (live patch, voicemail, email or SMS), ensuring your customers receive the 24/7/365 support they need. Higher levels of Help Desk Services are available to provide solutions to problems based on a standard response library. AnswerNet agents will only contact your staff to assist with higher-level problems that our project manager cannot resolve.
Contact Us Today
Contact us today for more information or for a free quote to get started.
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